Thank you for choosing Licornerie! We strive to ensure a seamless shopping experience for our customers. All orders are processed and shipped within 2 days of purchase. For deliveries within Albania, packages are typically delivered within 2-3 days, while international orders may take 2-3 weeks, depending on postal and delivery times. Please note that, as each piece is meticulously made to order and personalized for each customer, we do not accept returns. We appreciate your understanding of our commitment to delivering uniquely crafted items tailored specifically for you. If you have any questions or concerns about your order, feel free to contact our customer support team, and we'll be more than happy to assist you. Thank you for your understanding and support!